Frequently asked questions

Quick answers about fragrances, sizes and getting help.

Last updated: 03.10.2026

What sizes and prices do you offer?

We offer 50 ml at NOK 399 and 100 ml at NOK 649, including VAT. The fragrances are eau de parfum.

Where is the fragrance name?

All fragrances use the VALERIS signature bottle. Each fragrance name comes on a separate card. The liquid colour varies by fragrance.

Where can I find ingredients and use information?

Open the product page and choose “Ingredients (INCI)” or “Safety information”. The stated period after opening is 6 months (6M). The fragrances are highly flammable; follow the product’s use and safety information.

Where do you ship, and what does it cost?

We ship with Bring from Kristiansand to customers in Norway. Shipping costs NOK 125 for orders of NOK 1,000 or less and is free when the value of goods after discounts exceeds NOK 1,000. We prepare orders within 48 hours. Estimated transit time from dispatch until delivery is 7 working days, in addition to preparation. Weekends and public holidays do not count towards transit time. See shipping and delivery for delivery information.

Can I order an out-of-stock fragrance?

An out-of-stock size cannot be ordered. If only one size is sold out, you can choose the other if it is available. Contact us by email or WhatsApp to ask when a fragrance is expected back.

How can I get help?

Contact us at post@valeris-perfume.no or through WhatsApp. See withdrawal and returns or faulty goods and complaints for purchase-related enquiries.